![]() ![]() Teams will comprise two unarmed guards and a police dog. The Chicago Transit Authority signed a contract last week to put 100 security guards and 50 dogs on patrol at train stations throughout the system. Got a comment or question? Drop an email to You should know ![]() She also advised drivers to check their I-PASS accounts at least once a year to ensure contact information and credit cards are up-to-date as well as check for notifications. The tollway "will work with them to dismiss any fees and/or adjust the toll rates paid in the event their account begins video tolling," a reference to extra fees triggered when I-PASS users accumulate over five missed tolls in a month. In general, "any customer with issues with their transponder should contact customer service at (800) UC-IPASS and the tollway will send a replacement," McGinnis added. There are others who keep driving until they get the letter from us," McGinnis said. "We've definitely had customers who are diligent and pay attention to expiry dates and contacted us immediately with concerns. The tollway began using expiry dates over 10 years ago in an effort to better inform drivers, she said. "Eight years ago, the tollway's fulfillment vendor set the expiration date at eight years, when the actual life span of the transponders was 10, thus the tollway is extending the expiration on this lot of transponders by two years," McGinnis explained. The tollway procures the devices from Kapsch TrafficCom through a bulk purchase with the E-ZPass Group, a consortium of toll agencies in 19 states. The glitch occurred when the agency was transitioning between transponders with life spans of eight years to ones with 10 years. ![]()
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